Children's Privacy Policy

Last updated: May 30, 2024

This Children's Privacy Policy describes our policies and procedures on the collection, use and disclosure of children's information when you use our service and tells you about your children's privacy rights. (“Website”, “Site”) is owned by Hubble Connected (HK) Ltd. The Hubble Connected services are provided by Hubble Connected (HK) Ltd. The provision of the products and customer support services are operated by Exclusive Group LLC dba Binatone North America, a company registered in the United States of America under company EIN 26-3962116 and with its registered office at 11550 North Meridian Street, Suite 525, Carmel, IN 46032, North America.

Hubble Connected (HK) Ltd and its affiliates ("we", "us" or "our") are committed to ensuring the privacy of children under the age of 13 years old who use hosted websites, software, technologies, services, and mobile applications (collectively referred to as "Services").

Most of our websites, products, and services (“applications”) are primarily designed for adults. We refer to applications designed for adults as “general interest applications.” Certain products like connected toys are appropriate and are intended for use of children information.


"Kid" or "child" means a user under the age of 13.

"Parent" means a kid's parent or legal guardian.

“Sites” mean web sites, mobile applications (or apps) or other online services operated by Hubble Connected and/or its affiliates.

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Why is there a separate Children’s Privacy Policy?

The Federal Trade Commission's Children's Online Privacy Protection Act ("COPPA") requires us to inform parents about how we collect, use, and disclose Personal Information from children under 13 years of age.

This Children’s Privacy Policy supplements the Hubble Connected Privacy Policy by providing additional information about how we process children’s personal data in relation to our applications.

Where there is a conflict between this Children’s Privacy Policy and Hubble Connected Privacy Policy, this Children’s Privacy Policy sets the standard for how we treat children’s personal data consistent with applicable law.

What kind of Personal Information is covered by COPPA?

Under COPPA, "Personal Information" is defined as individually identifiable information, and includes: full name (first and last); a home or other physical address including street name and city or town; online contact information such as an email address or screen name; a phone number; a Social Security number; a photograph, video or audio file containing a child's image or voice; a persistent identifier that can be used to recognize a child over time and across different websites or online services; geolocation information sufficient to identify street name and name of city or town; or information collected that is combined with the individually identifiable information listed above.

Information We Collect

Our websites or mobile applications are not intended for children, and we do not collect personal information directly from children. However, when parents register Hubble Devices like Connected Toys on their account, you grant permission to collect personal information you or your child provide.

Information we get from Child.

We automatically collect and store certain information about the services your child uses and how your child uses our product.

This information includes:

Your child’s voice & audio information

We may collect your child’s voice and audio information to provide product services. For example, if your child uses connect features from the product, voice recording will be processed, and it will be stored in your account.

Your child’s location information

We collect information about your child’s location when they use our services. Your child’s location can be determined by using IP address.

We do not require your child to provide more personal information than is necessary to use the Hubble products and services.

Information Your Child Can Share

Your child may be able to share information e.g. audio with you or others to whom you have provided consent.

Protect Children’s Information

We are committed to protecting the privacy of children who use our sites, services, and applications. We have established ISO 27001:2022 standards and COPPA compliant privacy practices to protect children’s personal information. Please click on Security & Compliance

Parents Control their Children’s Information

A parent who has already given the company permission to collect and use his child personal information can, at any time:

  • Review, correct or delete the child's personal information.

  • Discontinue further collection or use of the child's personal information.

Use Information We Collect

Please refer to the Use of Your Personal Data section of our Privacy Policy or you can also write us the mail using the contact us information provided in this Children Privacy Policy.

Changes to this Children’s Privacy Policy

Please check this Children’s Privacy Policy periodically for updates. Your continued use of the Services after the posting of any changes to this Children’s Privacy Policy means that you agree to be bound by such changes.

We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this children’s privacy policy.

Contact Us

If you have any questions or concerns regarding this Children’s Privacy Policy, please contact us via email at

You can also mail us at
11550 North Meridian Street,
Suite 525,
IN 46032, North America.

For more information about COPPA, please visit:

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