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During checkout, you can choose from a few different payment options:
If you logged in or created an account during checkout, you can look up your order by logging in to your account here.
If you did not create an account, you can track the status of your order via the link that was emailed to you with your order confirmation.
Depending on your location, sales tax may be calculated and charged. Any sales tax charged will be indicated once your billing and/or shipping address have been entered during checkout.
You can choose to view the prices in CAD or USD, but all orders will be processed in USD.
Orders are sent to our warehouse for processing minutes after being placed. For this reason, we are unable to cancel orders after they were completed.
You can return your purchased item(s) if it's within 14 days of receiving it and they are unopened in brand new condition (unused).
A 15% restocking fee will be deducted from the refund.
If you wish to return a product for a refund, please reach out to our support team here.
We ship to the United States and Canada.
Shipping at Hubble Connected is always 100% free!
Orders are processed pending item availability and payment approval. During high volume periods, product availability may be subject to change while your order is being processed.
Most orders placed Monday through Friday will be processed and shipped within 1-3 business days.
Orders placed on Friday or over the weekend will start processing on Monday and ship within 1-2 business days.
Certain products may have longer processing times. These will be noted on the product and cart pages.
Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information.
Once shipped, you should receive your order within 5 business days.
Some delays may occur during public holidays or circumstances that are outside of our control.
No, you will never have to pay duty fees. We have warehouses in the USA & Canada, so we always ship from the country you are located in.
No, once the order is placed, we cannot edit the shipping address.
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